Have questions about our Capstone Rewards program?
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Librarians or teachers at U.S. schools are eligible to earn and redeem points in our Capstone Rewards program. Points are assigned to the librarian’s or teacher’s account. The purpose of our program is to help educators by stretching their budgeted funds in their specific school. Therefore, the program is limited to individuals, not departments or districts. Schools outside the United States are not eligible for participation in the program.
No. Membership to the Capstone Rewards program is completely free.
No card is necessary. The key piece of information, your Member Number, can be found in your online Capstone account.
You earn points for each Capstone title you purchase directly from Capstone. Each hardcover book earns 75 points, each paperback book earns 25 points, and Capstone Digital products earn 5% of the digital item’s purchase price in points. To earn points for an order, you must include your Capstone Rewards member number on your Capstone purchase.
Each point is worth $.01 (USD) redeemable for Capstone books. Points carry no cash value.
Yes. This is a change to a previous policy that was discontinued in July 2019 due to low usage.
Yes! Watch your email and follow Capstone’s social media accounts for periodic opportunities to earn points by attending webinars, completing surveys, providing feedback, and sharing your love for Capstone with others—just as a few examples!
Capstone Rewards points expire five years from the date the points were accrued.
No, there is no maximum number of points awarded. Every book ordered qualifies for points at the standard award rate.
Yes, Capstone Rewards points are transferable to other members. Contact Customer Service for assistance.
Yes! Your Capstone Rewards points are associated with your Member Number. You can update your account profile with your new school information. Your Member Number will remain the same. If your email address changes, however, please contact our Customer Service for assistance before proceeding. Your email and your Member Number are associated together and changing your email address breaks that connection.
No, however, points can be transferred from one account to another. Contact Customer Service for assistance.
Yes, you can earn points on specific Capstone Digital products, including PebbleGo databases and Capstone Interactive eBooks. However, points may not be redeemed for PebbleGo.
Your points are automatically added to your account if:
- You included your member number AND:
- Mailed, phoned, or faxed your order directly to Capstone, OR:
- Ordered through the Capstone website
No, sorry, we are not able to retroactively add points to your account.
We will award points to the Member Number that is submitted with the order.
Yes, if the order was placed within the last month. Contact Customer Service for assistance.
The process varies depending on if you are placing an order on our website or with a paper Purchase Order. See our Redeem Points page for more information.
You can choose to redeem all or part of your accumulated points on an order. Your redemption cannot exceed the value of your accumulated points.
Yes! You may redeem points for Capstone Interactive eBooks. Points cannot be redeemed for Capstone subscription products such as PebbleGo.
You will receive a welcome email providing you with your Member Number and other relevant program information. In addition, you will receive regularly scheduled e-communications containing your point balance, additional opportunities to earn points, and other information about Capstone products and services. You may unsubscribe at any time.